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90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about very first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you provide them a good experience.
Source: Brightlocal
77% Of Consumers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would leave a review to notify others about their customer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Looking at online scores data, we learnt that a business requires to have a minimum of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
Most Popular Items Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Customers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Buying choices are made rapidly.
Online reviews are clearly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million customers check out Yelp each month. If you have not claimed your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
67% Of Customers Report Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when customers have to pick a service provider.
Source: DemandGenReport
More Than Half Of Consumers Aged 25-34 Posted Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With males being twice as likely to be affected than women.
Reviews and rating stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
United States Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.
Source: Statista
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the massive effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Stats reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'exceptionally influential'.
To illustrate the importance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those exact same consumers are also going to accept slower shipping times for such items.
Source: Turntonetworks
Only 6% Of Customers Do Not Trust Consumer Reviews At All
According to client review stats, a tremendous 19% of customers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star rating is the first thing customers see. Still, users take notice of other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.
Source: Statista