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98% Of Yelp's Browsers Purchased From A Business They Found On The Site
Normally, 142 million customers check out Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select a doctor or an attorney.
Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
90 Percent Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
Reviews Published On Twitter Can Help Improve Revenues By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also
We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Consumers expect to see some negative reviews.
Source: Capterra
89% Of Clients Review A Companies Feedback To Reviews
Not only do many consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
67% Of Consumers Claim Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
73% Of Customers Believe Client Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the potential consumers are searching for. Nearly a third of consumers state composed reviews are the only function that makes them think the websites' reviews are helpful and pertinent.
Source: Fan and Fuel
More Than Half Of Clients Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers