61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two-thirds of businesses have great and awesome rankings. Only 5% of businesses have a rating listed below three stars.

Source: Brightlocal

USA Buyers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read consumer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

74 Percent Of Local Companies Have At A Minimum, One Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online rankings statistics, we learnt that a company requires to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

15 Percent Of People Do Not Trust Businesses With No Online Reviews

No trust indicates no interactions. 15 percent of possible consumers will not even think about working with a company they can't find viewpoints about.

Source: Statuslabs

Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Clients

24% of US buyers consider reviews as 'extremely influential'.

To show the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks

Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270 Percent

User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

89% Of Consumers Browse A Businesses Responses To Reviews

Not only do many consumers check out the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

95% Of Unhappy Consumers Will Go Back To A Company If A Business Deals With Problems Rapidly And Effectively

Clients don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

83 Percent Of Consumers Do Not Rely On Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust advertisements pick to pay attention to clients' recommendations online.

Source: Statuslabs

73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Client reviews make the stats appear more genuine which is what the would-be consumers are searching for. Nearly a third of consumers state composed reviews are the only function that makes them think the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than ladies.

Reviews and rating data reveal people value the opinion of peers more than any other material.

Source: Collective Bias

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a medical professional or a legal representative.

Younger people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

More Than Half Of Customers Aged 25-34 Wrote Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Staying connected with your customers develops trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are going to invest more cash with a business.

Source: Statuslabs