15 Percent Of Clients Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of prospective consumers will not even think about working with a company they can't discover opinions about.

Source: Statuslabs

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you provide them a great experience.

Source: Brightlocal

Favorable Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Given that the large majority of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who take notice of the variety of reviews is currently at 46 percent.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics suggest a company's reputation does not impact simply the consumers. Potential team members also take a look at scores and read reviews.

Source: Deloitte

Majority Of Consumers Won't Use A Business If It Has Less Than A 4 Star Score

This stat is among lots of that show the value of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your consumers happy is more important than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for businesses with a perfect five star score.

Source: Brightlocal

95% Of Disappointed Customers Will Go Back To A Business If A Company Manages To Resolve Problems Quickly And Effectively

Consumers do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

30% Of Consumers Feel Positive About A Company Which Answers Online Reviews

Keeping in touch with your customers creates trust. Even something like responding to their remarks and reviews can make them feel valued.

As you might anticipate, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

73 Percent Of Consumers Believe Client Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more authentic which is what the would-be clients are looking for. Practically a third of customers say composed reviews are the only feature that makes them think the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous impact user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

People Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing decisions are made quickly.

Online reviews are certainly persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

83 Percent Of Customers Don't Trust Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust advertisements select to take notice of consumers' recommendations online.

Source: Statuslabs

60% Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and score data reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

74 Percent Of Local Companies Have At A Minimum, 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online ratings statistics, we found out that a company requires to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal