67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When clients have to pick a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

Clients Reading Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Therefore, purchasing decisions are made quickly.

Online reviews are obviously convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

77% Of Consumers Would Undoubtedly Post A Review If They Were Asked

More than a 35% would post a review to inform others about their consumer experience and 24% would most likely direct their review to the business itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews remain without a reaction. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US buyers consider reviews as 'very influential'.

To illustrate the value of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those very same clients are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics put customers' reviews as the most reliable source of suggestions. Online reviews usually carry the same weight as recommendations from family and friends.

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge impact user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010

Now a days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you give them a great experience.

Source: Brightlocal

US Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

73% Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Client reviews make the statistics appear more genuine which is what the would-be clients are searching for. Practically a 3rd of consumers say composed reviews are the only feature that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and rating statistics show individuals value the opinion of peers more than any other content.

Source: Collective Bias