71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a medical professional or a lawyer.

Young people (age 18-35) are even more likely to employ an expert based upon online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Positive Reviews Encourage 68% Of Customers To Choose Local Businesses

Given that the vast majority of consumers read reviews, you'd want yours to be enticing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70 Percent Of Consumers Prefer To Find Out About A Business Via Short Articles And Reviews, Rather Than Ads

Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. They will be willing to share it if you give them an excellent experience.

Source: Brightlocal

89% Of Consumers Read A Businesses Responses To Reviews

Not only do the majority of clients read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management statistics indicate a company's reputation doesn't affect just the clients. Prospective employees also take a look at rankings and take a look at reviews.

Source: Deloitte

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Consumers anticipate to see some negative reviews.

Source: Capterra

Customers Might Invest 31% More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users describe your product and services, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they understand the massive effect user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

83% Of Consumers Don't Trust Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust advertisements choose to take notice of clients' recommendations online.

Source: Statuslabs

90 Percent Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about very first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read client reviews, concur that it increases their buying confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista