88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats indicate a business's reputation does not affect just the clients. Prospective employees also take a look at scores and take a look at reviews.

Source: Deloitte

77% Of Consumers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star rating is the first thing consumers see. Still, users take note of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies really use them.

Although we now know why customer reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a average or unfavorable one.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out customer reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

95% Of Disappointed Clients Will Go Back To A Business If A Company Manages To Solve Problems Quickly And Efficiently

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Clients Could Invest 31% More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users explain your product and services, the more cash you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

15 Percent Of People Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of potential clients will not even consider working with a company they can't discover opinions about.

Source: Statuslabs

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect

Stats reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Reviews Posted On Twitter Can Increase Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social reviews data, Facebook impacts more than half of users' purchase choices.

Facebook reviews statistics expose that 4 out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Normally, 142 million customers visit Yelp each month. If you haven't claimed your totally free Yelp business page, this is as great a time as any.

Source: RevLocal