89% Of Clients Like To Read Reviews On Their Mobile Devices

Be it through an app or a mobile internet browser, people young and old prefer to read reviews on their smart phones.

Source: Statista

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews go on without a response. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Taking a look at online ratings data, we learnt that a business requires to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

89% Of Consumers Review A Businesses Feedback To Reviews

Not only do a lot of shoppers read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

Clients Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing decisions are made rapidly.

Online reviews are clearly convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact use them.

Although we now understand why client reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Usually, 142 million customers check out Yelp monthly. If you haven't claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the enormous effect user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our buying decisions.

According to social media reviews stats, Facebook affects over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business.

Source: RevLocal

Reviews Shared On Twitter Can Help Increase Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and score data show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'always' or 'extremely frequently'.

Source: Trust You

Over Half Of Shoppers Aged 25-34 Posted Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Across The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010

These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers