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98% Of Yelp's Browsers Bought From A Business They Discovered On The Site
Typically, 142 million consumers visit Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
15 Percent Of Visitors Don't Trust Businesses With No Online Reviews
No trust means no interactions. 15% of potential consumers will not even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
83 Percent Of Consumers Don't Trust Advertising
The conventional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads pick to focus on customers' suggestions online.
Source: Statuslabs
US Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA clients.
Source: Statista
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the maker states. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
If A Business Handles Issues Rapidly And Effectively, 95% Of Unsatisfied Customers Will Go Back To A Business
Consumers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
83% Of All Young Consumers Were Invited To Post A Review Recently
Of those asked, 80% of clients did leave a review. In general, businesses have asked 66% of all consumers to give a review on their business.
Source: Brightlocal
Buyers Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. Purchasing decisions are made quickly.
Online reviews are obviously persuasive, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well
We already touched upon the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Customers anticipate to see some negative reviews.
Source: Capterra
Online Item Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270 Percent
User review statistics reveal the purchase probability for a product with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone