Positive Reviews Encourage 68% Of Consumers To Use A Local Business

Since the vast majority of consumers check out reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

82% Of Customers Visit Review Websites Because They Wish To Purchase A Service Or An Item And Want To Get The Facts About Business Services And Products.

Review sites are places that customers go to get the facts about a business, product or service . Users come due to the fact that they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with scores alone.

Written reviews make the stats appear more authentic which is what the potential clients are searching for. Almost a 3rd of customers say composed reviews are the only feature that makes them think the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats position consumers' reviews as the most credible source of recommendations. Online reviews generally bring the very same weight as advice from friends and family.

Source: Brightlocal

Customers Could Invest 31% More With A Business That Has Fantastic Reviews

Take note of this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the basic appeal of a website can only presume when it concerns trust.

Source: Review Trackers

53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews go on without a reply. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

The Average Review Length Has Become 65% Much Shorter Since 2010

Nowadays reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and rating statistics show individuals value the opinion of peers more than any other content.

Source: Collective Bias

83% Of All Young Consumers Were Asked To Give A Review Recently

Of those asked, 80% of consumers did give a review. Overall, companies have asked 66% of all customers to post a review on their business.

Source: Brightlocal

Only 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to customer review statistics, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select a legal representative or a doctor.

Young people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters