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72% Of Consumers Won't Take Action Before They Read Some Reviews
Irrespective of how enticing your marketing is, you still need consumer reviews. There is no skirting around it. Consumers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation doesn't impact just the clients. Potential employees likewise look at ratings and read reviews.
Source: Deloitte
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose an attorney or a physician.
Young people (age 18-35) are much more inclined to employ a professional based on online reviews. Just 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats show the purchase probability for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the very same weight as suggestions from family and friends.
Source: Brightlocal
Reviews Published On Twitter Can Boost Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
The Typical Review Length Has Gotten 65% Much Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star ranking is the first thing customers see. Still, users take notice of other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.
Source: Statista
77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that businesses ought to be continuously requesting reviews.
Source: Statuslabs