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67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
When consumers need to pick a solution provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Just 6% Of Consumers Don't Trust Client Reviews At All
According to client review stats, a whopping 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews initially.
Source: Statista
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the importance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Reviews Published On Twitter Can Help Boost Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
83 Percent Of Consumers Don't Rely On Advertising
The traditional channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads select to focus on clients' recommendations online.
Source: Statuslabs
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the enormous effect user rankings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
89% Of Clients Choose To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile internet browser, most people choose to read reviews on their cell phones.
Source: Statista
Over Half Of Individuals Aged 25-34 Gave Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the basic appeal of a website can only presume when it pertains to trust.
Source: Review Trackers
89% Of Clients Browse A Companies Feedback To Reviews
Not only do the majority of individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally two-thirds of companies have great and awesome ratings. Just 5% of businesses have a rating below three stars.
Source: Brightlocal