95% Of Disappointed Consumers Will Go Back To A Business If A Business Makes An Effort To Resolve Problems Quickly And Efficiently

Consumers don't expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do wonders in regards to conversions.

A single review can have a massive impact on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent increase.

Source: RevLocal

63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics reveal the basic popularity of a site can just go so far.

Source: Review Trackers

Positive Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Because the large majority of consumers read reviews, you'd want yours to be appealing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Customers Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. Therefore, buying decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

73% Of Customers Think Written Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear people aren't pleased with scores alone.

Client reviews make the statistics appear more genuine which is what the potential consumers are searching for. Nearly a 3rd of consumers say composed reviews are the only function that makes them believe the websites' reviews are useful and relevant.

Source: Fan and Fuel

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out customer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review data, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million consumers go to Yelp every month. If you haven't claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online scores statistics, we found out that a company needs to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

More Than Half Of People Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista

Negative Reviews Can Boost Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, individuals devote more than 5 times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

United States Buyers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Income

Businesses that treat consumers well usually flourish, review websites help make certain of that.

Source: Statuslabs

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz