60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and score statistics reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

98% Of Yelp's Visitors Bought From A Business They Discovered On The Site

Typically, 142 million consumers visit Yelp monthly. This is as excellent a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those same clients are also ready to accept slower shipping times for such products.

Source: Turntonetworks

Positive Reviews Motivate 68% Of Customers To Use A Local Business

Because the huge bulk of consumers check out reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have an enormous impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing consumers see. Still, users take note of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Dissatisfied Clients Will Return To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is absolutely nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

73% Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the stats appear more genuine which is what the prospective clients are trying to find. Almost a third of customers say written reviews are the only function that makes them think the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

United States Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals check out reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American consumers.

Source: Statista

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista