73 Percent Of Consumers Think Client Reviews Are More Important Than Star And Number Rankings

Online review data make it clear people aren't pleased with ratings alone.

Client reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Almost a third of customers say composed reviews are the only feature that makes them believe the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews go on without a response. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

Online Product Reviews About A Product Can Increase Its Conversion Rate By An Unprecedented 270 Percent

User review stats reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

63.6% Of Consumers Go To Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the general appeal of a site can just presume when it comes to trust.

Source: Review Trackers

Due To The Fact That They Desire To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Sites.

Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new automobile and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you quickly select one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals understand the value of being informed. User-generated material has an unassailable effect on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

If A Company Manages To Resolve Problems Quickly And Effectively, 95% Of Dissatisfied Customers Will Return To A Company

Consumers don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

At the present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

70% Of Customers Choose To Find Out About A Business By Means Of Short Articles And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of consumers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal