88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management stats show a business's reputation does not impact just the customers. Potential employees also take a look at rankings and take a look at reviews.

Source: Deloitte

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

These online review statistics reveal the general appeal of a site can just go so far when it pertains to trust.

Source: Review Trackers

Reviews Posted On Twitter Can Help Improve Online Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

74% Of Local Businesses Have At Least One Google Review

One review is far from enough to improve your website's SERP ranking.

Looking at online ratings stats, we found out that a business requires to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

83% Of All Young Buyers Were Invited To Post A Review Recently

Of those invited, 80% of customers did leave a review. In general, businesses have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

More Than Half Of Customers Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

91% Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the exact same weight as suggestions from friends and family.

Source: Brightlocal

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies in fact use them.

Although we now know why client reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

Most Best-selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower score in fact helps your overall rating.

According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

89% Of Consumers Read A Businesses Replies To Reviews

Not only do the majority of individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a physician or an attorney.

Young people (age 18-35) are even more inclined to work with a professional based upon online reviews. Only 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

95% Of Unsatisfied Clients Will Return To A Business If A Company Makes An Effort To Solve Issues Quickly And Effectively

Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Generally two-thirds of businesses have outstanding and great ratings. Just 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

One-half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger people understand the worth of being informed. User-generated content has an unassailable impact on customers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal