74% Of Local Businesses Have At Least 1 Google Review

One review is far from enough to enhance your website's SERP ranking.

Taking a look at online ratings statistics, we learnt that a company needs to have an average of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Only 6 Percent Of Customers Do Not Trust Client Reviews At All

According to consumer review stats, a tremendous 19% of consumers always rely on online reviews and never ever a purchase without reading reviews initially.

Source: Statista

95% Of Unsatisfied Customers Will Return To A Company If A Company Takes Care Of Issues Quickly And Effectively

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Customers Might Invest 31% More With A Business That Has Great Reviews

Take note of this fact. The better other users describe your service or product, the more cash you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect

Data reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

89% Of Consumers Choose To Read Reviews On Their Cell Phones

Be it through an app or a mobile web browser, folks choose to read reviews on their smart phones.

Source: Statista

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, individuals devote more than five times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

The Majority Of Clients Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a legal representative or a physician.

Younger people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize An Organisation

This stat is among many that show the value of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients delighted is more important than ever.

57 percent of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for companies with a best five star ranking.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews stay without a reaction. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users take note of other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'constantly' or 'extremely frequently'.

Source: Trust You

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal