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A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers honorably typically flourish, review sites help ensure of that.
Source: Statuslabs
74% Of Local Companies Have At A Minimum, One Google Review
One review is far from enough to enhance your website's SERP ranking.
Taking a look at online scores data, we discovered that a business requires to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
89% Of Clients Like To Read Reviews Using Their Cell Phones
Be it via an app or a mobile internet browser, individuals prefer to read reviews on their smart phones.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's buyers are wary and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Reviews Posted On Twitter Can Help Boost Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
If A Company Handles Issues Rapidly And Effectively, 95% Of Dissatisfied Clients Will Go Back To A Business
Customers don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'very influential'.
To highlight the significance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those same consumers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
83 Percent Of Consumers Do Not Trust Advertising
The standard channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust advertisements select to focus on clients' recommendations online.
Source: Statuslabs
61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Typically 2 out of 3 companies have excellent and exceptional ratings. Just 5% of businesses have a rating below three stars.
Source: Brightlocal
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses
Considering that the large majority of customers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Customers Browse A Companies Responses To Reviews
Not only do a lot of clients check out the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.
Companies use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
86% Of Customers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal