The Typical Review Length Has Become 65% Much Shorter Since 2010

As of late reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

83 Percent Of Customers Do Not Trust Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust ads choose to pay attention to customers' recommendations online.

Source: Statuslabs

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and rating data show individuals value the opinion of peers more than any other material.

Source: Collective Bias

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a lawyer or a doctor.

Young people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

70% Of Customers Choose To Learn About A Business By Means Of Reviews And Posts, Instead Of Ads

Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

95% Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do miracles in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% boost.

Source: RevLocal

74% Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from enough to enhance your site's SERP ranking.

Taking a look at online scores stats, we learnt that a business requires to have approximately 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Since the huge majority of consumers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

67% Of Consumers Report Reviews Are A "Very Important" Factor When Selecting A Service Provider

When customers need to select a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

95% Of Dissatisfied Customers Will Go Back To A Business If A Company Makes An Effort To Solve Issues Rapidly And Efficiently

Clients don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how business is really doing. Do not depend on that fact alone.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews stay without a response. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your customers establishes trust. Even something as basic as responding to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are ready to invest more cash with a company.

Source: Statuslabs

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics place clients' reviews as the most reliable source of suggestions. Online reviews typically bring the same weight as suggestions from loved ones.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients fairly generally flourish, review websites help make sure of that.

Source: Statuslabs