If They Were Asked, 77% Of Clients Would Certainly Post A Review

More than a 35% would post a review to advise others about their consumer encounter and 24% would rather direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium

89% Of Consumers Browse A Businesses Feedback To Reviews

Not only do the majority of individuals read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats show a company's reputation doesn't affect simply the customers. Prospective team members also take a look at scores and take a look at reviews.

Source: Deloitte

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your customers builds their trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are more willing to spend more money with a business.

Source: Statuslabs

American Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals check out reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.

Source: Statista

Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270%

User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

89% Of Clients Choose To Read Reviews On Their Cell Phones

Be it via an app or a mobile web browser, people prefer to read reviews on their smart phones.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews remain without a reaction. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also affect our purchasing decisions.

According to social media reviews stats, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats reveal that four out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses

Because the huge bulk of customers read reviews, you'd want yours to be inviting to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new vehicle and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you manage to choose one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially advertisements.

Source: Martech Zone

People Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, purchasing choices are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated content can do wonders in terms of conversions.

A single review can have an enormous effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% boost.

Source: RevLocal

If A Company Manages To Resolve Problems Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Business

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

73% Of Customers Believe Customer Reviews Are More Important Than Star And Number Scores

Online review data make it clear people aren't satisfied with scores alone.

Customer reviews make the statistics appear more authentic which is what the prospective consumers are looking for. Practically a third of consumers say written reviews are the only feature that makes them believe the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel