Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an unassailable impact on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

If A Company Makes An Effort To Resolve Problems Quickly And Effectively, 95% Of Unsatisfied Customers Will Return To A Company

Customers don't expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is absolutely nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

49% Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of consumers, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Given that the vast bulk of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Consumers Prefer To Read Reviews On Their Cell Phones

Be it via an app or a mobile browser, people young and old prefer to read reviews on their mobile phones.

Source: Statista

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44% increase.

Source: RevLocal

86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you give them a good experience.

Source: Brightlocal

Customers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. For that reason, purchasing choices are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not always come to value the power of them.

Source: Martech Zone

15% Of People Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15% of possible consumers will not even think about doing business with a company they can't find opinions about.

Source: Statuslabs

77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Communicating with your consumers develops trust. Even something as basic as responding to their reviews and remarks can make them feel valued.

As you might expect, clients who feel this way are ready to spend more cash with a company.

Source: Statuslabs

Only 6% Of Customers Do Not Rely On Consumer Reviews At All

According to client review statistics, a massive 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

70% Of Customers Choose To Discover A Business By Means Of Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best way to find the truth about a service or product.

Source: Statuslabs

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our purchasing preferences.

According to social media reviews statistics, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews remain without a response. That's too bad, because those companies are losing customers that way.

Source: Review Trackers