60% Of Customers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and ranking statistics show people value the opinion of peers more than any other material.

Source: Collective Bias

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to pick a physician or a lawyer.

Young people (age 18-35) are much more inclined to employ a professional based on online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Staying connected with your consumers develops trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.

As you may anticipate, customers who feel this way are going to spend more money with a company.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a brand-new automobile and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.

With the help of other people, you manage to decide on one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

83% Of All Young Buyers Were Invited To Leave A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all consumers to post a review on their company.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management stats indicate a business's reputation does not impact just the clients. Potential team members also look at rankings and take a look at reviews.

Source: Deloitte

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat clients well generally flourish, review websites help make certain of that.

Source: Statuslabs

63.6% Of Customers Visit Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review stats reveal the basic appeal of a site can just presume when it comes to trust.

Source: Review Trackers

Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to customer review data, a tremendous 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Consumers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Buying choices are made quickly.

Online reviews are obviously convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

The Majority Of Customers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista

89% Of Shoppers Want To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile internet browser, most people choose to read reviews on their phones.

Source: Statista

United States Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

95% Of Unsatisfied Clients Will Go Back To A Business If A Business Takes Care Of Issues Rapidly And Effectively

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday