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30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews
Keeping in touch with your customers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are happy to spend more money with a business.
Source: Statuslabs
63.6% Of Consumers Visit Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the general popularity of a website can just go so far.
Source: Review Trackers
Over Half Of Clients Aged 25 To 34 Published Reviews
According to Statista, the younger generations are surprisingly the more opinionated ones.
Source: Statista
91% Of Millennials Trust In Online Reviews As Much As Friends And Family
Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews generally bring the same weight as guidance from friends and family.
Source: Brightlocal
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do miracles in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent boost.
Source: RevLocal
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also influence our purchasing decisions.
According to social reviews statistics, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews stay without a reaction. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Consumers expect to see some negative reviews.
Source: Capterra
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
90% Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star ranking is the first thing customers see. Still, users take note of other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.
Source: Statista
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site
Normally, 142 million customers check out Yelp monthly. If you haven't claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
72 Percent Of Customers Won't Take Action Unless They Read Some Reviews
Irrespective of how enticing your marketing is, you still require consumer reviews. There's no other way around it. Clients are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine