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Google Represents 57.5 Percent Of All Reviews Across The World
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of consumers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
15 Percent Of People Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of potential clients will not even think about working with a business they can't discover opinions about.
Source: Statuslabs
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
77% Of Consumers Would Most Likely Post A Review If They Were Asked
More than a 35% would submit a review to educate others about their customer encounter and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service
This stat is one of many that highlight the significance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more vital than ever.
57% of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
11% looked just for businesses with a best five star score.
Source: Brightlocal
30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews
Keeping in touch with your consumers creates trust. Even something easy like responding to their reviews and comments can make them feel valued.
As you might anticipate, clients who feel this way are ready to spend more money with a business.
Source: Statuslabs
60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and ranking statistics reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the massive impact user ratings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.
Source: Career Arc