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The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews
No matter how appealing your marketing is, you still need client reviews. There's no other way around it. Clients are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
American Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American clients.
Source: Statista
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review stats show the general popularity of a site can only presume when it pertains to trust.
Source: Review Trackers
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers fairly generally flourish, review sites help ensure of that.
Source: Statuslabs
98% Of Yelp's Visitors Bought From A Business They Found On The Site
Usually, 142 million consumers visit Yelp each month. This is as good a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social media reviews data, Facebook impacts the majority of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business.
Source: RevLocal
Positive Reviews Motivate 68% Of Customers To Choose Local Businesses
Since the vast majority of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
15 Percent Of People Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of potential customers will not even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they recognize the huge effect user ratings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
91% Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics put clients' reviews as the most credible source of suggestions. Online reviews typically carry the same weight as suggestions from loved ones.
Source: Brightlocal