88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics show a company's reputation does not impact just the clients. Potential team members likewise take a look at scores and take a look at reviews.

Source: Deloitte

63.6 Percent Of Customers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the basic appeal of a website can just go so far.

Source: Review Trackers

60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and rating statistics reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing decisions.

According to social media reviews stats, Facebook impacts over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business.

Source: RevLocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a brand-new car and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly select a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

If They Were Asked, 77% Of Clients Would Give A Review

More than a 35% would leave a review to educate others about their client encounter and 24% would most likely direct their review to the business itself.

Over a 26% would want to submit a review to assist other people with their decision making process.

Source: Podium

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Generally two-thirds of businesses have great and outstanding rankings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have an enormous impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

70 Percent Of Consumers Prefer To Learn About A Business By Means Of Reviews And Posts, Instead Of Ads

Ads are all well and good, but it's worth trying a different approach as well. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most credible source of suggestions. Online reviews typically carry the same weight as recommendations from family and friends.

Source: Brightlocal

Over Half Of Shoppers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Presently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Too

We already discussed the negative and positive reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers anticipate to see some negative reviews.

Source: Capterra