A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers well normally prosper, review sites help make sure of that.

Source: Statuslabs

70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out a lot more reviews to get an idea of how the business is actually doing. Don't depend upon that figure alone.

Source: Brightlocal

Just 6 Percent Of Consumers Do Not Rely On Customer Reviews At All

According to consumer review statistics, a massive 19% of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews initially.

Source: Statista

Since They Desire To Purchase A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Visit Review Websites.

Review websites are locations that people go to get the facts about a product, business or service . Users come because they have actually currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge effect user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

No matter how appealing your marketing is, you still require customer reviews. There is no other way around it. Consumers are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

15 Percent Of Buyers Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of possible customers will not even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation does not affect just the consumers. Potential team members also look at scores and take a look at reviews.

Source: Deloitte

Users Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. For that reason, buying choices are made rapidly.

Online reviews are clearly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Many Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower ranking actually helps your overall rating.

According to client rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

The Majority Of Shoppers Aged 25-34 Posted Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and score stats show people value the opinion of peers more than any other content.

Source: Collective Bias

73% Of Consumers Believe Written Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with ratings alone.

Consumer reviews make the stats appear more genuine which is what the potential clients are trying to find. Almost a third of customers say composed reviews are the only feature that makes them think the sites' reviews are appropriate and useful.

Source: Fan and Fuel

63.6% Of Consumers Go To Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the general popularity of a site can only go so far when it pertains to trust.

Source: Review Trackers

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a medical professional or a lawyer.

Young people (age 18-35) are much more inclined to work with a professional based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews stay without a response. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers

89% Of Buyers Choose To Read Reviews On Their Smart Devices

Be it through an app or a mobile web browser, everyday people choose to read reviews on their phones.

Source: Statista

52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well

We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers anticipate to see some negative reviews.

Source: Capterra