Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals spend more than 5 times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

91% Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review statistics put consumers' reviews as the most trustworthy source of suggestions. Online reviews typically carry the same weight as guidance from loved ones.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing decisions.

According to social media reviews stats, Facebook affects more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that 4 out of five users are most likely to trust a local business.

Source: RevLocal

73 Percent Of Customers Think Consumer Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the prospective clients are searching for. Practically a third of consumers state composed reviews are the only feature that makes them believe the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats indicate a business's reputation doesn't affect simply the customers. Prospective employees likewise take a look at ratings and take a look at reviews.

Source: Deloitte

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Customers Prefer To Learn About A Business By Means Of Short Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than ladies.

Reviews and score stats show people value the opinion of peers more than any other material.

Source: Collective Bias

Google Accounts For 57.5 Percent Of All Reviews Globally

Google is in the lead here, followed by Facebook as a distant second.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Income

Businesses that treat clients fairly generally prosper, review sites help make certain of that.

Source: Statuslabs

If They Were Asked, 77% Of Customers Would Definitely Post A Review

More than a 35% would submit a review to inform others about their client encounter and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

49% Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses in fact use them.

Although we now understand why client reviews are so effective, many businesses obviously don't.

Source: LsaInsider

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you provide them a good experience.

Source: Brightlocal

83% Of Customers Don't Trust Advertising

The standard channels to reach customers aren't as influential as they used to be. Most users who no longer trust ads choose to take notice of customers' recommendations online.

Source: Statuslabs