Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

83% Of All Young Customers Were Invited To Submit A Review Recently

Of those invited, 80% of customers did post a review. Overall, companies have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use An Organisation

This stat is among numerous that show the significance of online rankings. Now that news of client complete satisfaction travels this fast, keeping your customers delighted is more vital than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for businesses with a best five star score.

Source: Brightlocal

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews normally carry the very same weight as recommendations from friends and family.

Source: Brightlocal

A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat clients honorably generally succeed, review websites help make sure of that.

Source: Statuslabs

82% Of Customers Go To Review Sites Because They Wish To Acquire A Service Or An Item And Want To Get The Facts About Business Product Or Services.

Review sites are places that customers go to get the facts about a product, business or service . Since they have actually already formed a buying decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

74 Percent Of Regional Companies Have At A Minimum, One Google Review

A single review is far from enough to improve your website's SERP ranking.

Looking at online scores statistics, we found out that a company needs to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out consumer reviews, concur that it increases their purchasing confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumers Could Spend 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The better other users describe your services or product, the more money you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read a lot more reviews to get a better idea of how the business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

86% Of Consumers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

70% Of Consumers Choose To Find Out About A Business Through Posts And Reviews, Rather Than Ads

Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Overall 2 out of 3 companies have exceptional and awesome rankings. Only 5% of businesses have a rating below three stars.

Source: Brightlocal

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses in fact make use of them.

Although we now know why customer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people know the worth of being informed. User-generated material has an indisputable effect on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Reviews Posted On Twitter Can Help Boost Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Given that the huge bulk of consumers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. People anticipate to see some unfavorable reviews.

Source: Capterra