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98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Normally, 142 million consumers check out Yelp every month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
Many Popular Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to consumer rating stats, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
89% Of Consumers Review A Companies Replies To Reviews
Not only do many clients read the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the huge impact user ratings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat consumers well normally prosper, review websites help make certain of that.
Source: Statuslabs
60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and rating stats show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
83% Of Consumers Don't Rely On Advertising
The traditional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust advertisements choose to pay attention to customers' suggestions online.
Source: Statuslabs
72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still require client reviews. There is no way around it. Clients are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
A Solitary Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated content can do miracles in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% increase.
Source: RevLocal
67% Of Customers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider
When customers need to select a service provider, reviews have a huge impact on their decision.
Source: DemandGenReport
More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Due To The Fact That They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Go To Review Websites.
Users come since they have currently formed a buying decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social media reviews data, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business.
Source: RevLocal
70 Percent Of Customers Prefer To Find Out About A Business By Means Of Posts And Reviews, Instead Of Ads
Ads are all well and good, but it's worth trying a different approach also. Reviews are by far the best method to find the truth about a product or service.
Source: Statuslabs
73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear individuals aren't satisfied with ratings alone.
Client reviews make the statistics appear more authentic which is what the would-be consumers are searching for. Almost a third of customers state composed reviews are the only feature that makes them believe the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a new car and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other customers, you quickly select a model that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs