86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

83 Percent Of Consumers Do Not Rely On Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust advertisements pick to take notice of clients' recommendations online.

Source: Statuslabs

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat customers well usually succeed, review sites help make certain of that.

Source: Statuslabs

30% Of Customers Feel Favorable To A Company Which Answers Online Reviews

Staying connected with your clients creates trust. Even something as basic as reacting to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are more willing to spend more money with a business.

Source: Statuslabs

Many Best Selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

More Than Half Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

89% Of Clients Like To Read Reviews Using Their Smart Devices

Be it through an app or a mobile browser, people today choose to read reviews on their cell phones.

Source: Statista

77% Of Clients Would Definitely Give A Review If They Were Asked

More than a 35% would do it to educate others about their customer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would want to give a review to assist other individuals with their decision making process.

Source: Podium

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a medical professional or an attorney.

Younger people (age 18-35) are even more likely to employ a professional based on online reviews. Only 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

The Average Review Length Has Become 65% Shorter Since 2010

Recently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Take note of this statistic. The better other users describe your product or service, the more cash you can charge and consumer review statistics reveal to us precisely how much more.

Source: Martech Zone

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews go on without a reaction. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

Just 6% Of Customers Don't Rely On Customer Reviews At All

According to client review data, a tremendous 19 percent of customers constantly trust online reviews and never ever a make a purchase without reading reviews first.

Source: Statista

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Typically two thirds of companies have good and awesome rankings. Only 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You