49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of customers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews go on without a reaction. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses actually use them.

Although we now know why customer reviews are so effective, many businesses apparently don't.

Source: LsaInsider

70 Percent Of Consumers Choose To Find Out About A Business Via Short Articles And Reviews, Instead Of Advertisements

Ads are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

A Solitary Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do miracles in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Only 6 Percent Of Consumers Do Not Trust Customer Reviews At All

According to client review stats, a whopping 19 percent of customers constantly trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

If They Were Asked, 77% Of Customers Would Undoubtedly Leave A Review

More than a 35% would do it to educate others about their customer encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to choose a medical professional or a legal representative.

Younger people (age 18-35) are even more inclined to work with a professional based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15 percent of potential consumers will not even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

The Majority Of Customers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are surprisingly the more vocal ones.

Source: Statista

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read many more reviews to get an idea of how business is in fact doing. Do not depend on that fact alone.

Source: Brightlocal

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Customers expect to see some negative reviews.

Source: Capterra

Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Given that the large bulk of consumers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

95% Of Unhappy Consumers Will Return To A Company If A Business Makes An Effort To Solve Issues Quickly And Efficiently

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US consumers consider reviews as 'extremely influential'.

To show the value of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks