Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a brand-new car and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other people, you manage to select a model that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear people aren't satisfied with scores alone.

Client reviews make the stats appear more genuine which is what the prospective consumers are looking for. Nearly a third of consumers state written reviews are the only feature that makes them think the sites' reviews are appropriate and useful.

Source: Fan and Fuel

Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to client review stats, a whopping 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews remain without a response. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

72% Of Customers Will Not Take Action Before They Check Out Some Reviews

No matter how tempting your marketing is, you still require customer reviews. There is no way around it. Consumers are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

83% Of All Young Customers Were Invited To Submit A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all clients to submit a review on their company.

Source: Brightlocal

If A Business Manages To Resolve Issues Rapidly And Efficiently, 95% Of Unhappy Clients Will Return To A Business

Consumers don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Customers Review A Companies Replies To Reviews

Not only do most clients check out the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.

Source: Brightlocal