49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

70% Of Consumers Prefer To Find Out About A Business By Means Of Short Articles And Reviews, Rather Than Ads

Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

United States Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals read reviews, they focus on different aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American customers.

Source: Statista

89% Of Individuals Prefer To Read Reviews Using Their Smart Devices

Be it via an app or a mobile web browser, everyday people prefer to read reviews on their mobile devices.

Source: Statista

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the value of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those exact same consumers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. Purchasing choices are made quickly.

Online reviews are certainly convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

More Than Half Of Consumers Won't Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is among numerous that illustrate the importance of online ratings. Now that news of client fulfillment travels this quick, keeping your customers happy is more crucial than ever.

57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked only for organizations with a perfect five star rating.

Source: Brightlocal

86 Percent Of Customers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star score is the first thing consumers see. Still, users take note of other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.

Source: Statista

53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews remain without a response. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Element

Data reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Software Application Reviews Impact Over 98% Of All Buyers

18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

If They Were Asked, 77% Of Consumers Would Likely Give A Review

More than a 35% would leave a review to advise others about their consumer experience and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their decision making process.

Source: Podium

72% Of Clients Will Not Take Action Unless They Read Some Reviews

Irrespective of how tempting your marketing is, you still require consumer reviews. There is no skirting around it. Customers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine