Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Since the large bulk of customers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Business

This stat is one of many that illustrate the importance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your clients happy is more important than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked just for services with a best five star ranking.

Source: Brightlocal

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out much more reviews to get a clear view of how the business is in fact doing. Do not depend upon that figure alone.

Source: Brightlocal

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies actually use them.

Although we now understand why client reviews are so powerful, many businesses apparently don't.

Source: LsaInsider

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read client reviews, agree that it increases their buying confidence.

Companies use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

73% Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Consumer reviews make the statistics appear more authentic which is what the prospective clients are trying to find. Nearly a third of consumers state composed reviews are the only feature that makes them think the sites' reviews are relevant and helpful.

Source: Fan and Fuel

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have an enormous influence on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44% boost.

Source: RevLocal

If They Were Asked, 77% Of Consumers Would Most Likely Leave A Review

More than a 35% would submit a review to notify others about their consumer experience and 24% would probably direct their review to the business itself.

Over a 26% would want to leave a review to help other individuals with their choice making process.

Source: Podium

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two-thirds of companies have excellent and awesome scores. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

77% Of Users Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

89% Of Buyers Prefer To Read Reviews On Their Mobile Devices

Be it through an app or a mobile internet browser, individuals prefer to read reviews on their phones.

Source: Statista

Clients Could Spend 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users explain your service or product, the more money you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are basically ads.

Source: Martech Zone

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to pick a medical professional or a lawyer.

Young people (age 18-35) are even more likely to hire a professional based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters