If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Business

Consumers do not expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Posted On Twitter Can Help Boost Online Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Google Represents 57.5 Percent Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a far-off second.

These the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Since the large majority of customers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read many more reviews to get a better idea of how business is in fact doing. Do not depend upon that statistic alone.

Source: Brightlocal

70% Of Customers Choose To Learn About A Business Via Posts And Reviews, Rather Than Advertisements

Ads are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

Software Reviews Impact Over 98% Of All Purchasers

18% of software buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Over Half Of Shoppers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones

Online review stats position customers' reviews as the most trustworthy source of recommendations. Online reviews usually carry the exact same weight as recommendations from family and friends.

Source: Brightlocal

90% Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

89% Of Consumers Prefer To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile web browser, consumers choose to read reviews on their phones.

Source: Statista

American Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American customers.

Source: Statista

83% Of All Younger Customers Were Asked To Leave A Review Recently

Of those asked, 80% of clients did give a review. In general, businesses have actually asked 66% of all consumers to post a review on their company.

Source: Brightlocal

63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

These online review stats show the basic appeal of a site can only presume when it concerns trust.

Source: Review Trackers

60% Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and ranking data show individuals value the opinion of peers more than any other content.

Source: Collective Bias

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the enormous effect user scores have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

The Average Review Word Count Has Become 65% Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers