70 Percent Of Consumers Choose To Learn About A Business Through Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat customers honorably generally prosper, review sites help ensure of that.

Source: Statuslabs

60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and score stats show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review data, people devote more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

These days reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

95% Of Unsatisfied Customers Will Go Back To A Business If A Company Makes An Effort To Solve Issues Quickly And Efficiently

Clients do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to select a legal representative or a doctor.

Young people (age 18-35) are much more likely to work with a professional based on online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Over Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Ranking

This stat is among numerous that highlight the significance of online rankings. Now that news of customer satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for organizations with a perfect five star score.

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Clients Might Spend 31% More With A Business That Has Great Reviews

Take note of this fact. The more detailed other users explain your services or product, the more money you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

Reviews Shared On Twitter Can Help Increase Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Consumers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Therefore, buying decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

82 Percent Of Consumers Go To Review Websites Because They Want To Buy A Service Or A Product And Wish To Get The Facts About The Businesses Product Or Services.

Users come because they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone