30% Of Customers Feel Positive About A Business Which Responds To Online Reviews

Corresponding with your customers builds their trust. Even something as basic as reacting to their comments and reviews can make them feel valued.

As you might anticipate, clients who feel this way are happy to spend more cash with a company.

Source: Statuslabs

73% Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the would-be consumers are trying to find. Almost a third of consumers state composed reviews are the only feature that makes them believe the websites' reviews are useful and relevant.

Source: Fan and Fuel

Consumers Could Invest 31 Percent More With A Business That Has Great Reviews

Take notice of this statistic. The better other users explain your product and services, the more cash you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you offer them an excellent experience.

Source: Brightlocal

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.

Source: Capterra

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge effect user scores have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Most Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase likelihood for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat clients honorably normally prosper, review websites help make sure of that.

Source: Statuslabs

95% Of Disappointed Customers Will Return To A Company If A Business Manages To Fix Problems Quickly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's buyers are smart and want the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

15 Percent Of Users Do Not Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of possible consumers won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing preferences.

According to social media reviews data, Facebook affects the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are likely to trust a local business.

Source: RevLocal

83% Of All Younger Buyers Were Invited To Post A Review Recently

Of those asked, 80% of customers did leave a review. Overall, companies have asked 66% of all consumers to give a review on their company.

Source: Brightlocal

60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and score statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.

Source: Brightlocal