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A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a average or negative one.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you offer them an excellent experience.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
The Average Review Length Has Gotten 65% Much Shorter Since 2010
At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
Online Product Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270 Percent
User review stats show the purchase possibility for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
More Than Half Of Clients Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use A Service
This stat is one of many that show the value of online rankings. Now that news of client complete satisfaction travels this fast, keeping your clients pleased is more vital than ever.
57% of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for companies with an ideal five star ranking.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. People anticipate to see some negative reviews.
Source: Capterra
89% Of Customers Read A Businesses Reactions To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews
Keeping in touch with your clients builds their trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.
As you may expect, clients who feel this way are more willing to spend more money with a company.
Source: Statuslabs