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86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
Consumers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Take notice of this fact. The more detailed other users describe your product and services, the more cash you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize An Organisation
This stat is one of many that illustrate the significance of online rankings. Now that news of client satisfaction travels this fast, keeping your customers pleased is more vital than ever.
57% of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.
Moreover, 11% looked just for services with an ideal five star ranking.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% boost.
Source: RevLocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select an attorney or a physician.
Young people (age 18-35) are even more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually make use of them.
Although we now understand why customer reviews are so effective, a lot of businesses obviously do not.
Source: LsaInsider
More Than Half Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are evidently the more vocal ones.
Source: Statista
74% Of Local Businesses Have At Least 1 Google Review
One review is far from enough to enhance your site's SERP ranking.
Taking a look at online scores data, we found out that a company requires to have at least 40 reviews before users "Award" it with a star.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those very same customers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
Only 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to consumer review data, a massive 19 percent of customers always trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista