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67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
When customers need to choose a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
Users Reading Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Purchasing choices are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Stats reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.
Today's consumers are smart and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Keeping in touch with your clients develops trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.
As you might anticipate, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
15% Of Consumers Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15% of prospective customers will not even consider working with a company they can't find opinions about.
Source: Statuslabs
If They Were Asked, 77% Of Consumers Would Definitely Give A Review
More than a 35% would leave a review to educate others about their consumer experience and 24% would likely direct their review to the business itself.
Over a 26% would want to post a review to help other individuals with their choice making process.
Source: Podium
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
63.6% Of Customers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review stats show the basic appeal of a site can just presume when it pertains to trust.
Source: Review Trackers
83% Of All Young Clients Were Asked To Leave A Review Recently
Of those invited, 80% of clients did post a review. In general, businesses have asked 66% of all consumers to post a review on their business.
Source: Brightlocal
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in regards to conversions.
A single review can have an enormous impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% increase.
Source: RevLocal
89% Of Consumers Want To Read Reviews On Their Cell Phones
Be it via an app or a mobile web browser, customers choose to read reviews on their mobile devices.
Source: Statista
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you offer them an excellent experience.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to select a legal representative or a doctor.
Younger people (age 18-35) are a lot more likely to employ a professional based on online reviews. Only 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters