60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and rating statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them a great experience.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of customers, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

Over Half Of Individuals Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are seemingly the more opinionated ones.

Source: Statista

If They Were Asked, 77% Of Consumers Would Give A Review

More than a 35% would post a review to advise others about their consumer encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other people with their choice making process.

Source: Podium

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more effective than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Most Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower ranking actually helps your overall rating.

According to customer rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat clients honorably normally prosper, review websites help make sure of that.

Source: Statuslabs

73 Percent Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more genuine which is what the prospective customers are searching for. Almost a 3rd of customers state written reviews are the only function that makes them believe the websites' reviews are beneficial and relevant.

Source: Fan and Fuel

91% Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review statistics put customers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the very same weight as recommendations from loved ones.

Source: Brightlocal

United States Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

83% Of All Young People Were Invited To Give A Review Recently

Of those invited, 80% of customers did post a review. In general, companies have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal