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Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Since the huge majority of customers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize An Organisation
This stat is among numerous that highlight the significance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your consumers delighted is more vital than ever.
57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.
Furthermore, 11 percent looked only for organizations with a best five star ranking.
Source: Brightlocal
98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website
Typically, 142 million customers check out Yelp monthly. If you have not declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
89% Of Customers Review A Businesses Replies To Reviews
Not only do most shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
72% Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how enticing your marketing is, you still need client reviews. There's no other way around it. Consumers are still going to hear you out, but they trust other people more.
Source: My Testimonial Engine
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
83% Of All Young People Were Invited To Post A Review Recently
Of those asked, 80% of customers did submit a review. Overall, companies have asked 66% of all customers to post a review on their company.
Source: Brightlocal
73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear individuals aren't pleased with ratings alone.
Client reviews make the stats appear more genuine which is what the would-be customers are searching for. Almost a third of consumers state written reviews are the only feature that makes them think the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being two times as likely to be influenced than women.
Reviews and rating statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
Consumers Could Invest 31% More With A Business That Has Fantastic Reviews
Take notice of this statistic. The more detailed other users describe your product or service, the more cash you can charge and consumer review statistics reveal to us exactly how much more.
Source: Martech Zone
More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
70% Of Customers Prefer To Find Out About A Business Via Posts And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs