Over Half Of Individuals Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews stay without a response. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats suggest a company's reputation does not impact just the customers. Potential employees also take a look at ratings and read reviews.

Source: Deloitte

95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Takes Care Of Problems Rapidly And Efficiently

Customers don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two thirds of businesses have exceptional and good rankings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

Google Represents 57.5% Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a remote second.

These the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews

Corresponding with your clients establishes trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

Visitors Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made quickly.

Online reviews are clearly convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

The Typical Review Word Count Has Become 65% Much Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element

Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

Just 6% Of Consumers Do Not Trust Customer Reviews At All

According to customer review data, a massive 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

86% Of Consumers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact utilize them.

Although we now know why customer reviews are so effective, most businesses apparently don't.

Source: LsaInsider

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

Regardless of how captivating your marketing is, you still require consumer reviews. There is no other way around it. Consumers are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone