89% Of Consumers Want To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile internet browser, consumers prefer to read reviews on their phones.

Source: Statista

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most credible source of suggestions. Online reviews typically carry the very same weight as suggestions from friends and family.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management stats suggest a business's reputation doesn't affect just the clients. Prospective team members also take a look at rankings and read reviews.

Source: Deloitte

A Lot Of Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower score really helps your overall rating.

According to customer rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the general appeal of a website can just go so far.

Source: Review Trackers

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Communicating with your customers creates trust. Even something as simple as reacting to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. People expect to see some negative reviews.

Source: Capterra

90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our purchasing preferences.

According to social media reviews statistics, Facebook affects the majority of users' purchase choices.

Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat clients well usually flourish, review websites help make certain of that.

Source: Statuslabs

67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport

Since They Want To Purchase An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.

Review websites are places that people go to get the truth about a service, item or business. Users come because they have actually currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Reviews Shared On Twitter Can Help Improve Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a doctor or a lawyer.

Young people (age 18-35) are even more inclined to employ a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters