If They Were Asked, 77% Of Clients Would Likely Submit A Review

More than a 35% would post a review to inform others about their consumer experience and 24% would rather direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their choice making process.

Source: Podium

77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

89% Of Consumers Like To Read Reviews On Their Smartphones

Be it via an app or a mobile browser, individuals choose to read reviews on their mobile phones.

Source: Statista

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

Younger people understand the worth of being informed. User-generated material has an unassailable influence on customers.

They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Only 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to customer review stats, a massive 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

73% Of Customers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with scores alone.

Client reviews make the stats appear more authentic which is what the potential clients are searching for. Almost a third of customers say written reviews are the only function that makes them think the sites' reviews are helpful and pertinent.

Source: Fan and Fuel

70% Of Customers Prefer To Find Out About A Business Via Posts And Reviews, Instead Of Ads

Advertisements are all well and good, but it deserves trying a different approach also. Reviews are by far the very best method to find the truth about a product or service.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users focus on other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA customers.

Source: Statista

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the huge impact user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation doesn't impact just the customers. Prospective team members likewise take a look at ratings and read reviews.

Source: Deloitte