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77% Of Customers Would Definitely Submit A Review If They Were Asked
More than a 35% would leave a review to advise others about their consumer experience and 24% would rather direct their review to the business itself.
Over a 26% would be willing to submit a review to help other people with their choice making process.
Source: Podium
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a lawyer or a medical professional.
Younger people (age 18-35) are a lot more likely to work with an expert based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star rating is the first thing consumers see. Still, users focus on other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American consumers.
Source: Statista
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them a good experience.
Source: Brightlocal
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two-thirds of companies have excellent and awesome rankings. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you quickly decide on one that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies in fact use them.
Although we now know why consumer reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
15% Of People Do Not Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15 percent of possible clients won't even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element
Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews
Keeping in touch with your clients develops trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are going to spend more money with a business.
Source: Statuslabs
53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews remain without a reaction. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our buying decisions.
According to social media reviews data, Facebook affects more than half of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
90 Percent Of Site Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.
Reviews and score stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias