Majority Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Score

This stat is among many that show the value of online scores. Now that news of customer complete satisfaction travels this quick, keeping your customers happy is more vital than ever.

57% of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for companies with an ideal five star rating.

Source: Brightlocal

70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read much more reviews to get a clear view of how business is in fact doing. Don't depend upon that statistic alone.

Source: Brightlocal

The Average Review Word Count Has Gotten 65% Shorter Since 2010

In the present day reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

89% Of Consumers Review A Businesses Replies To Reviews

Not only do a lot of individuals read the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to select a legal representative or a physician.

Younger people (age 18-35) are even more inclined to employ a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Generally two thirds of businesses have outstanding and good rankings. Only 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read reviews.

With the help of other customers, you manage to select a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact use them.

Although we now know why customer reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

74% Of Regional Businesses Have At A Minimum, One Google Review

One review is far from enough to enhance your website's SERP ranking.

Taking a look at online ratings stats, we learnt that a business requires to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

89% Of Shoppers Want To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile web browser, people prefer to read reviews on their phones.

Source: Statista

86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal

90% Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Stats reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

82% Of Customers Go To Review Websites Due To The Fact That They Want To Buy A Service Or An Item And Wish To Get The Truth About The Businesses Product Or Services.

Review websites are places that customers go to get the truth about a service, business or product . Because they have actually currently formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'constantly' or 'extremely frequently'.

Source: Trust You