86 Percent Of Consumers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you provide them a great experience.

Source: Brightlocal

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your website. According to online review data, people devote more than 5 times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Over Half Of Consumers Won't Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is one of lots of that show the value of online scores. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more important than ever.

57% of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for organizations with a best five star score.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

73 Percent Of Customers Think Consumer Reviews Are More Important Than Star And Number Scores

Online review data make it clear individuals aren't satisfied with scores alone.

Client reviews make the stats appear more genuine which is what the would-be clients are trying to find. Practically a third of consumers state written reviews are the only feature that makes them think the sites' reviews are pertinent and useful.

Source: Fan and Fuel

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users focus on other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All

According to customer review stats, a massive 19% of customers always rely on online reviews and never a buy without checking out reviews first.

Source: Statista

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews remain without a response. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

No matter how captivating your marketing is, you still require customer reviews. There is no other way around it. Consumers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out many more reviews to get a clear view of how business is in fact doing. Don't depend on that statistic alone.

Source: Brightlocal

The Typical Review Word Count Has Actually Become 65% Shorter Since 2010

As of late reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

Due To The Fact That They Desire To Purchase A Service Or A Product And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Websites.

Review sites are locations that people go to get the facts about a service, business or item . Users come due to the fact that they have already formed a buying decision. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

74% Of Regional Companies Have At Least 1 Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online ratings statistics, we learnt that a company needs to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal