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72% Of Clients Will Not Take Action Unless They Check Out Some Reviews
No matter how tempting your marketing is, you still need customer reviews. There's no way around it. Consumers are still willing to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, individuals devote more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read a lot more reviews to get a better idea of how business is really doing. Don't depend upon that fact alone.
Source: Brightlocal
74 Percent Of Local Businesses Have At Least 1 Google Review
One review is far from adequate to improve your site's SERP ranking.
Looking at online scores data, we found out that a business needs to have an average of 40 reviews before users "Award" it with a star.
Source: Brightlocal
98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Normally, 142 million consumers visit Yelp monthly. This is as good a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Positive Reviews Encourage 68% Of Consumers To Choose Local Businesses
Given that the vast bulk of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and rankings, did you understand that 81 percent of customers will pay more for a product with reviews and those exact same customers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
83% Of All Young Shoppers Were Invited To Give A Review Recently
Of those asked, 80% of clients did leave a review. In general, companies have actually asked 66% of all customers to give a review on their business.
Source: Brightlocal
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
89% Of Shoppers Want To Read Reviews On Their Mobile Phones
Be it by means of an app or a mobile browser, everyday people prefer to read reviews on their mobile devices.
Source: Statista
Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews
Take note of this statistic. The more detailed other users explain your service or product, the more money you can charge and customer review statistics show us exactly how much more.
Source: Martech Zone
61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Typically two thirds of businesses have good and exceptional scores. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review stats put customers' reviews as the most credible source of suggestions. Online reviews normally bring the exact same weight as guidance from friends and family.
Source: Brightlocal